Shipping

We just welcomed a new baby! Orders might be delayed but I will try my best to get them out ASAP. Thank you so much for understanding!

All non custom items are shipped 1-3 days after receiving payment to the address listed at checkout unless otherwise notified. All prints are carefully packaged in a protective cellophane sleeve with cardboard backing in a flat mailer to ensure a safe delivery. While we ask USPS to please not band the packages, sometimes things happen -- so please contact me if there are any issues at all with the delivery process!

United States & Canada Shipping

  • USPS First Class: Estimated delivery time is 2-5 days
  • USPS Priority: Estimated delivery time is 1-3 days
  • Rush: If you need rush delivery, please contact me

International Shipping

  • USPS First Class International: Estimated delivery time is 7-14 days
  • USPS Priority: Estimated delivery time is 6-10 days
  • Rush: If you need rush delivery, please contact me

Note: If you are placing a large order (more than 10), please allow up to 5 days for me to prepare all the prints and get them shipped out. Due to the extra time it takes to put together, you will be receiving free shipping!

Custom Text Orders for Disneyland & LDS Temple Prints

Custom Text Orders are a great way to personalize your print with a wedding anniversary, a favorite quote, or the bride and grooms names & wedding date -- you can customize the text however you wish! Below is how the custom order process goes, and if you have any questions before you order just shoot me an email!

  1. Once the order is placed, you will receive an email from me within 1-3 business days with a screenshot of the custom text for you to approve. 
  2. Once approved, your print(s) will be printed, packaged, and sent off to the Post Office. 
  3. Once the order is shipped, you will receive a email confirmation with the tracking number.

No Questions Asked Returns & Refunds 

I have a no questions asked return policy! I want you to love what you purchased, so if for whatever reason you are not 100% satisfied with your order, please send me an email and I will get you taken care of. If that means a refund, I will refund your money. If it means a re-order, I will re-send you a new order -- free of charge.

Copyright & Ownership 

All drawings and illustrations are original works of Heather Mettra. I retain the copyright to all my artwork. By purchasing a print or original work, the copyright is never transferred and I retain full ownership. You may not take a screenshot, copy, or print the images used on my website without permission. All prints delivered to you may not be scanned, or replicated in any manner.

Taking Care of the Artwork 

All prints are printed on Archival Grade Paper with Archival Grade Ink. This means that with proper care, there should be no quality degradation for at least 75 years. Actual print stability and longevity will vary according to display conditions, light intensity, humidity, and atmospheric conditions. For maximum print life, display all prints under glass or properly store them.

Contact Information 

Phone Number: (949) 220-0963
Email: heather@brightoak.com
Address: 555 N. El Camino Real #365, San Clemente, CA, 92672

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